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Shipping & Returns

TERMS

Salem Communications, Inc., it's affiliates and subsidiaries including, but not limited to Vision Communications Inc, or 99 Hit FM or 1340 AM undertake no liability or responsibility, and make no warranties, express or implied, with respect to the performance of the items being sold, for any failure to perform or negligent performance of any service provider, or for any other risk, incident or damage, direct or indirect, relating to or arising out of the purchase, including (but not limited to) cancellations, postponements, delays or other scheduling changes; missed events or connections or inability of purchaser to attend or claim item; and accident, injury, death, damage or expense arising from or occurring during the use of the item, or travel to/from or attendance at any event relating to the purchase of the item, by the purchaser and his/her guest(s). All purchases are voluntary and at the sole discretion of the purchaser. 

 

SHIPPING

Most items are in the form of gift certificates and will be mailed to the address you used when placing your order. In most cases, they will be mailed within 48 hours of the order being placed. Items which will not be mailed will be noted in the item description. 

Picking up orders is allowed ONLY in the following circumstances:

1.  The item(s) purchased is a physical item that cannot be shipped

2. 
The item(s) purchased will expire within 10 days of purchase

3. 
Special approval has been given by the front office

  •  In each instance, arrangements need to be made with the front office.

 
RETURNS & CREDITS

Event tickets cannot be returned or exchanged except in the occasion that the event is canceled. Gift certificates cannot be returned or exchanged except in the event the service provider ceases business operations or refuses to honor the certificate. Items MUST be returned prior to the expiration date on the certificate. Purchase price credit will be placed on your account to be used on our live on-air shopping show – credit card refunds are not given. No returns allowed on physical products (i.e. DVDs or CDs, mattresses, etc.). Click here for details on our live show.